TERMS & CONDITIONS OF TRADE
All samples will be invoiced out at full RRP, and can be credited back if returned within agreed time of invoicing. Anything returned outside this period will be deemed as purchased by the customer. Freighting of sample returns is at the customer’s expense.
All exchanges must be returned within 15 days of invoice.
We will not accept any returned merchandise that has been altered in any way, including: Printing, washing, re-labelling. Please match up your order with the packaging slip to ensure everything is correct. If you find an error before the goods are printed we can fix it but once printed we cannot accept returns.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.