All samples will be invoiced out at full RRP, and can be credited back if returned within agreed time of invoicing. Anything returned outside this period will be deemed as purchased by the customer. Freighting of sample returns is at the customer’s expense.
All exchanges must be returned within 15 days of invoice.
We will not accept any returned merchandise that has been altered in any way, including: Printing, washing, re-labelling. Please match up your order with the packaging slip to ensure everything is correct. If you find an error before the goods are printed we can fix it but once printed we cannot accept returns.